When you work with us, you are considered ohana. We want to share the traditional Hawaiian definition of the word “Aloha” and how it guides our daily work.
When you work with us, you are considered ohana. We want to share the traditional Hawaiian definition of the word “Aloha” and how it guides our daily work.
Approximately 3 weeks ago, I had a Heating/Air Conditioning tech come to my residence to conduct the annual inspection of my AC systems before the...
Approximately 3 weeks ago, I had a Heating/Air Conditioning tech come to my residence to conduct the annual inspection of my AC systems before the summer heat arrived. He was from a supposed well regarded Phoenix company with good reviews. It went down hill after that.
When completed, the tech reported that he would replace 4 of my electric motor run capacitors to the tune of $655.00. He also said that the R-22 refrigerant in my 5 ton main floor AC unit was low on refrigerant and that the unit was 'not cooling'. And finally, he stated that both of the ceiling mounted air filters were dirty.
Here's the rub.
Replacing a capacitor, though you should know what your doing to prevent being shocked, is not rocket science. Though I didn't really believe my capacitors were failing, I'm one who believes in preventative maintenance. So I replaced them myself with high quality Made in America capacitors for $130.00. It takes about 5 minutes each to replace them. Not $655.00.
The tech didn't know that two days before he arrived, I had replaced both my air filters with brand new clean ones. They weren't dirty though it would help if he opened the air handler door to check them in the first place.
Finally, the R-22 refrigerant.
R-22 is being phased out by the EPA for supposed damage to our atmosphere. This tech said that he would replace both of my AC units to the tune of just under $13,000.00 and that if I ordered them "today", he would not charge me to top of my supposedly low R-22. I said the one 5 ton unit was only 4 years old. I said no.
I then contracted with another Phoenix HVAC company, "Clark Heating and Cooling".
Dave, the owner, was professional, customer service orientated and above all, runs an "honest" company. He has to be, his name is on the side of his service trucks.
The tech who arrived from Clark HVAC, Eric , was on time and a knowledgeable and courteous HVAC tech. I told him that I was having doubts believing the R-22 refrigerant in the big 5 ton unit was low and as the previous tech stated "the one AC isnt' cooling". Which is a strange assumption since it was COLD in this home when he arrived. 2 + 2 isn't 5.
The Clark Heating and Cooling tech quickly inspected the 5 ton AC in both the air handler unit in the attic and the condenser and reported that this AC unit was working "perfectly" and was not low on R-22 refrigerant nor was there anything else wrong with it. Running perfectly. I realize this is a wordy review, but when you find an HONEST contractor, you should award him with praise and your continued business and let people know about this small, professional and most of all, honest contractor. I HIGHLY recommend "Clark Heating and Cooling" and Dave Clark and his staff, Ivan and Eric for all of your HVAC needs.
MJ. Hunter
This company installed a Samsung mini-split in one day, and took a previously hot area of our house and made it the coldest area of the house! From...
This company installed a Samsung mini-split in one day, and took a previously hot area of our house and made it the coldest area of the house! From their initial service visit, to final installation, the team’s professionalism, communication, and friendliness made them a pleasure to work with. We’re actually looking forward to calling on them when our older unit needs to be replaced!
Cory A
My mother's heating/ac unit finally called it a day and needed to be replaced. Clark Heating and Cooling responded immediately to my request for a...
My mother's heating/ac unit finally called it a day and needed to be replaced. Clark Heating and Cooling responded immediately to my request for a quote, did its own research to make sure the quote was accurate, and offered a great price with a great schedule to replace my mother's unit. They arrived when they said they would, were respectful and polite, and finished the work efficiently without fuss, and then followed up to make sure it worked out. Based on that work, we asked David to came out to my house to discuss potential work related to a remodel. He was thorough, honest, and explained his approach and the options without any attempt to hard sell us on his ideas. I would recommend this company to any individual or company looking for a good, reliable, and straightforward company to help with any heating/cooling needs.
Carolina
A wonderful company! My AC went out the day after our 118 degree day. On that Saturday it was 114 degrees. I looked online for companies with good...
A wonderful company! My AC went out the day after our 118 degree day. On that Saturday it was 114 degrees. I looked online for companies with good ratings. Left messages, but no return calls as of Sunday morning. Back online & found Clark. I called and got to speak with a real person! Explained the situation & was told that their serviceman would be here between 10-12 noon. The call was placed at 1011 am and Gabe was here by 1100 am. He quickly fixed the problem. Got it up and running. Was told that there was a worn part that could go again soon, but did not pressure me into replacing it. "It's working now." I said, to go on & replace it, cause I did not want to go again without AC in this heat. He was done in a flash. As for the price.... that was great too. $390 for it all. Saw on other sites about inflating costs and poor service. NOT with this company. I would definitely recommend them to everyone who is looking for an honest company with GREAT service.
R.A.Hunsinger
