About a year after buying my house in Phoenix, we noticed water dripping from through the thermostat during a storm. (Yes, the thermostat!)
After...
About a year after buying my house in Phoenix, we noticed water dripping from through the thermostat during a storm. (Yes, the thermostat!)
After determining where I thought the leak was, I ended up calling Dave. His guy Ivan came over to patch up the condensation drain pipe (I explained I was confident this was where the water was entering the house).
After spending a solid amount of time "going to town" patching up any possible leak on the roof, Ivan was ready to leave and had me sign the invoice. I asked if he had any concern about mold, since there had been a handful of heavy storms before we called Dave. By his own suggestion, he went up into the attic to inspect it. While we were up there, Ivan noticed daylight coming in through the seal of the AC unit to the roof. The unit wasn't sealed correctly or possibly had shifted since being installed. Ivan pointed out that was the actual source of the leak. (And wasn't easy to detect from on top of the roof.) He went back on the roof and reinforced the seal.
I was very satisfied because Ivan wasn't at all in a hurry to get the job done and get out of there. His top priority was clearly doing the job right, and it's because he had that thorough mindset that we were able to identify the source of the leak. We've had storms since then with no further issues.
Paul Statezny
Thank you Michelle and Ivan for the very quick, efficient, service call. everything went perfect and Ivan was very professional in his diagnostics,...
Thank you Michelle and Ivan for the very quick, efficient, service call. everything went perfect and Ivan was very professional in his diagnostics, repairs and communication. Keep up the great work I will be using you on all future repairs.
Ross Dunn
When it came time to build my agency's office there was only one Phoenix based HVAC team I trusted, Clark Heat and Cool. I'll always support local,...
When it came time to build my agency's office there was only one Phoenix based HVAC team I trusted, Clark Heat and Cool. I'll always support local, but more importantly, support a company that passionately dedicates themselves to customer service. I love the spirit of aloha!
Bill Backus
Always professional, honest, friendly and even worked around my granddaughter's nap time! Won't use anyone else. Highly recommend!!
Always professional, honest, friendly and even worked around my granddaughter's nap time! Won't use anyone else. Highly recommend!!
