About a year after buying my house in Phoenix, we noticed water dripping from through the thermostat during a storm. (Yes, the thermostat!)
After...
About a year after buying my house in Phoenix, we noticed water dripping from through the thermostat during a storm. (Yes, the thermostat!)
After determining where I thought the leak was, I ended up calling Dave. His guy Ivan came over to patch up the condensation drain pipe (I explained I was confident this was where the water was entering the house).
After spending a solid amount of time "going to town" patching up any possible leak on the roof, Ivan was ready to leave and had me sign the invoice. I asked if he had any concern about mold, since there had been a handful of heavy storms before we called Dave. By his own suggestion, he went up into the attic to inspect it. While we were up there, Ivan noticed daylight coming in through the seal of the AC unit to the roof. The unit wasn't sealed correctly or possibly had shifted since being installed. Ivan pointed out that was the actual source of the leak. (And wasn't easy to detect from on top of the roof.) He went back on the roof and reinforced the seal.
I was very satisfied because Ivan wasn't at all in a hurry to get the job done and get out of there. His top priority was clearly doing the job right, and it's because he had that thorough mindset that we were able to identify the source of the leak. We've had storms since then with no further issues.
Paul Statezny
Very helpful on the phone and in person. Competitive prices and fast efficient service. Great company to deal with.
Very helpful on the phone and in person. Competitive prices and fast efficient service. Great company to deal with.
Debbie Allford
Last week my family and I had a rough few days as our air conditioning unit went out. With no thought we called our regular company to diagnose the...
Last week my family and I had a rough few days as our air conditioning unit went out. With no thought we called our regular company to diagnose the issue and we were highly disappointed with the feedback and prices that were given. Clark Heating and Cooling came highly recommended by a friend so my wife and I chose to call them for a second opinion. Michelle the office manager was polite, quick to schedule and calmed my nerves. She reassured me that everything would be okay. She was RIGHT! Sam was the first tech to come out and diagnose the unit. He was on time, highly knowledgeable and the love he displayed for the job was refreshing. Within 24 hours Sam found the issue and Ivan was on his way to repair it. Ivan was professional, courteous and above all patient. He not only fixed our unit but took the time to answer questions from my inquisitive 13 year old son who is fascinated with learning the tricks of the trade. I do not have enough words that I can say to express the gratitude that my family has for Clark Heating and Cooling. Their team is by far amazing!! Thank you again Michelle, Sam and Ivan for treating us like family.
Anderson Family
Same day service, always reliable, excellent work, problem diagnosed and fixed quickly, very reasonably priced, great employees. ☆ highly recommend ☆
Same day service, always reliable, excellent work, problem diagnosed and fixed quickly, very reasonably priced, great employees. ☆ highly recommend ☆
