I purchased four new AC's from Clark Heat and Cooling for four of my Townhomes recently. I had a disagreement with Michelle on the phone and since...
I purchased four new AC's from Clark Heat and Cooling for four of my Townhomes recently. I had a disagreement with Michelle on the phone and since my phone number and my husbands number have been blocked. I requested Michelle send me the Warranties for my four AC's She told me I could get them myself from the Manufacturer, I told her I purchased and paid Clark ,I did not purchase from the Manufacturer.
PLEASE SEND ME MY WARRANTIES.
Ann Crain
Ivan was very professional and helpful. I am sure he is an asset for your company. Waiting to hear from you. Thank you. Susie Y .
Ivan was very professional and helpful. I am sure he is an asset for your company. Waiting to hear from you. Thank you. Susie Y .
Susie Yasui
About a year after buying my house in Phoenix, we noticed water dripping from through the thermostat during a storm. (Yes, the thermostat!)
After...
About a year after buying my house in Phoenix, we noticed water dripping from through the thermostat during a storm. (Yes, the thermostat!)
After determining where I thought the leak was, I ended up calling Dave. His guy Ivan came over to patch up the condensation drain pipe (I explained I was confident this was where the water was entering the house).
After spending a solid amount of time "going to town" patching up any possible leak on the roof, Ivan was ready to leave and had me sign the invoice. I asked if he had any concern about mold, since there had been a handful of heavy storms before we called Dave. By his own suggestion, he went up into the attic to inspect it. While we were up there, Ivan noticed daylight coming in through the seal of the AC unit to the roof. The unit wasn't sealed correctly or possibly had shifted since being installed. Ivan pointed out that was the actual source of the leak. (And wasn't easy to detect from on top of the roof.) He went back on the roof and reinforced the seal.
I was very satisfied because Ivan wasn't at all in a hurry to get the job done and get out of there. His top priority was clearly doing the job right, and it's because he had that thorough mindset that we were able to identify the source of the leak. We've had storms since then with no further issues.
Paul Statezny
I was referred by two different friends to Clark heating and cooling. Our Ac went out and could not be fixed. I called and spoke to Michelle, she...
I was referred by two different friends to Clark heating and cooling. Our Ac went out and could not be fixed. I called and spoke to Michelle, she was amazing! She had someone come out quickly to our home. This was by far the most superior Customer Service I have ever experienced. They were able install a new AC unit within a couple of days. This company went above and beyond, the install went smoothly and the guys were very friendly and informative! I am so thankful for how quickly we were able to have air again!
I will always use Clark heating and cooling from here on out and I would highly recommend them to all my friends and family.
