Your service technician was very pleasant, courteous, and knowledgeable. We hope to see him again the next time we call for service. We look...
Your service technician was very pleasant, courteous, and knowledgeable. We hope to see him again the next time we call for service. We look forward to dealing with Clark Heating and Air in the future.
Norman & Anne Z
About a year after buying my house in Phoenix, we noticed water dripping from through the thermostat during a storm. (Yes, the thermostat!)
After...
About a year after buying my house in Phoenix, we noticed water dripping from through the thermostat during a storm. (Yes, the thermostat!)
After determining where I thought the leak was, I ended up calling Dave. His guy Ivan came over to patch up the condensation drain pipe (I explained I was confident this was where the water was entering the house).
After spending a solid amount of time "going to town" patching up any possible leak on the roof, Ivan was ready to leave and had me sign the invoice. I asked if he had any concern about mold, since there had been a handful of heavy storms before we called Dave. By his own suggestion, he went up into the attic to inspect it. While we were up there, Ivan noticed daylight coming in through the seal of the AC unit to the roof. The unit wasn't sealed correctly or possibly had shifted since being installed. Ivan pointed out that was the actual source of the leak. (And wasn't easy to detect from on top of the roof.) He went back on the roof and reinforced the seal.
I was very satisfied because Ivan wasn't at all in a hurry to get the job done and get out of there. His top priority was clearly doing the job right, and it's because he had that thorough mindset that we were able to identify the source of the leak. We've had storms since then with no further issues.
Paul Statezny
My ac stopped blowing air into the house last night but I could hear the unit running on the roof.Searched on yelp for good services, saw Clark...
My ac stopped blowing air into the house last night but I could hear the unit running on the roof.Searched on yelp for good services, saw Clark within .6 miles from me and 5 star service.Called him and he was at my house within 15 minutes! Very friendly and went right to work, came back down after 20 minutes or so; explained my control board is fried would be $400 repair to fix cooling/heating. I was concerned with the unexpected bill, so he said he could bypass it to allow the cooling to work but the heating won't work, so I'll need to get it fixed before winter.He bypassed it, wrote me a receipt and gave me his business card and magnet to replace the board when I can afford it. I payed $85 to fix my ac today, a regular service check is $55 but if he does any repair that's free, and you just get charged for the repair. I live alone and have no clue about ac units, so he answered all my questions and explained to me the problem and how a unit should work. Was very patient and understanding.Will be using him for all my service needs from now on! Thank you!
nicole r.
These guys are the best. My a/c unit stopped working and I had a different company come out and do a diagnostic check and quoted me in the...
These guys are the best. My a/c unit stopped working and I had a different company come out and do a diagnostic check and quoted me in the thousands. I contacted these guys to get a second opinion and in the same day they were out here checking it out. They gave me a proper diagnosis and price for repairs. They fully explained what was wrong and didn't try to pressure me into using them right away. Once we we're ready to do the repairs they were able to get me an appointment right away. The tech showed up on time, he was professional and nice. He worked fast and my unit was up and running again right away. Highly recommend this company! We are very happy with their service.
