My grandma lives on the first floor in a condo. Since she has moved in her air conditioning leaked so bad she would have to put towels down in the...
My grandma lives on the first floor in a condo. Since she has moved in her air conditioning leaked so bad she would have to put towels down in the hallway. She had different companies come out to look and they all said they "fixed" the problem, but then it would start leaking again. I suggested she call Clark heating and cooling because we have used them before and have been really happy with their service. So, she did. Dave and one of his guys came out and spent nearly all day diagnosing and actually fixing the real problem in the tiny crawl space between the 1st and 2nd floor. The price was reasonable, she has not had a problem since (in fact it works better than it was brand new) and she was most impressed with the service. Both her and I would recommend them and use them for any issue in the future!
Lacie O'Brien
Approximately 3 weeks ago, I had a Heating/Air Conditioning tech come to my residence to conduct the annual inspection of my AC systems before the...
Approximately 3 weeks ago, I had a Heating/Air Conditioning tech come to my residence to conduct the annual inspection of my AC systems before the summer heat arrived. He was from a supposed well regarded Phoenix company with good reviews. It went down hill after that.
When completed, the tech reported that he would replace 4 of my electric motor run capacitors to the tune of $655.00. He also said that the R-22 refrigerant in my 5 ton main floor AC unit was low on refrigerant and that the unit was 'not cooling'. And finally, he stated that both of the ceiling mounted air filters were dirty.
Here's the rub.
Replacing a capacitor, though you should know what your doing to prevent being shocked, is not rocket science. Though I didn't really believe my capacitors were failing, I'm one who believes in preventative maintenance. So I replaced them myself with high quality Made in America capacitors for $130.00. It takes about 5 minutes each to replace them. Not $655.00.
The tech didn't know that two days before he arrived, I had replaced both my air filters with brand new clean ones. They weren't dirty though it would help if he opened the air handler door to check them in the first place.
Finally, the R-22 refrigerant.
R-22 is being phased out by the EPA for supposed damage to our atmosphere. This tech said that he would replace both of my AC units to the tune of just under $13,000.00 and that if I ordered them "today", he would not charge me to top of my supposedly low R-22. I said the one 5 ton unit was only 4 years old. I said no.
I then contracted with another Phoenix HVAC company, "Clark Heating and Cooling".
Dave, the owner, was professional, customer service orientated and above all, runs an "honest" company. He has to be, his name is on the side of his service trucks.
The tech who arrived from Clark HVAC, Eric , was on time and a knowledgeable and courteous HVAC tech. I told him that I was having doubts believing the R-22 refrigerant in the big 5 ton unit was low and as the previous tech stated "the one AC isnt' cooling". Which is a strange assumption since it was COLD in this home when he arrived. 2 + 2 isn't 5.
The Clark Heating and Cooling tech quickly inspected the 5 ton AC in both the air handler unit in the attic and the condenser and reported that this AC unit was working "perfectly" and was not low on R-22 refrigerant nor was there anything else wrong with it. Running perfectly. I realize this is a wordy review, but when you find an HONEST contractor, you should award him with praise and your continued business and let people know about this small, professional and most of all, honest contractor. I HIGHLY recommend "Clark Heating and Cooling" and Dave Clark and his staff, Ivan and Eric for all of your HVAC needs.
MJ. Hunter
I will forever recommend Clark Heating and Cooling for their professionalism and ability to get the job done! They are extremely communicative and...
I will forever recommend Clark Heating and Cooling for their professionalism and ability to get the job done! They are extremely communicative and provide updates on technician arrival times and status updates to work orders. They go above and beyond for their clients and were amazing at fitting in service requests in 100 degree Phoenix weather. Do yourself a favor and use Clark for your HVAC needs!
Heather Stutzman
David and his team are extremely honest and professional. They honored their estimate even with our unit being a bit more complicated. I am so...
David and his team are extremely honest and professional. They honored their estimate even with our unit being a bit more complicated. I am so appreciative of the good work they did on our unit. Our AC was up and running within a few hours and now it's blowing like a champ.I highly recommend this company and will continue to use them in the future.
