About a year after buying my house in Phoenix, we noticed water dripping from through the thermostat during a storm. (Yes, the thermostat!)
After...
About a year after buying my house in Phoenix, we noticed water dripping from through the thermostat during a storm. (Yes, the thermostat!)
After determining where I thought the leak was, I ended up calling Dave. His guy Ivan came over to patch up the condensation drain pipe (I explained I was confident this was where the water was entering the house).
After spending a solid amount of time "going to town" patching up any possible leak on the roof, Ivan was ready to leave and had me sign the invoice. I asked if he had any concern about mold, since there had been a handful of heavy storms before we called Dave. By his own suggestion, he went up into the attic to inspect it. While we were up there, Ivan noticed daylight coming in through the seal of the AC unit to the roof. The unit wasn't sealed correctly or possibly had shifted since being installed. Ivan pointed out that was the actual source of the leak. (And wasn't easy to detect from on top of the roof.) He went back on the roof and reinforced the seal.
I was very satisfied because Ivan wasn't at all in a hurry to get the job done and get out of there. His top priority was clearly doing the job right, and it's because he had that thorough mindset that we were able to identify the source of the leak. We've had storms since then with no further issues.
Paul Statezny
A wonderful company! My AC went out the day after our 118 degree day. On that Saturday it was 114 degrees. I looked online for companies with good...
A wonderful company! My AC went out the day after our 118 degree day. On that Saturday it was 114 degrees. I looked online for companies with good ratings. Left messages, but no return calls as of Sunday morning. Back online & found Clark. I called and got to speak with a real person! Explained the situation & was told that their serviceman would be here between 10-12 noon. The call was placed at 1011 am and Gabe was here by 1100 am. He quickly fixed the problem. Got it up and running. Was told that there was a worn part that could go again soon, but did not pressure me into replacing it. "It's working now." I said, to go on & replace it, cause I did not want to go again without AC in this heat. He was done in a flash. As for the price.... that was great too. $390 for it all. Saw on other sites about inflating costs and poor service. NOT with this company. I would definitely recommend them to everyone who is looking for an honest company with GREAT service.
R.A.Hunsinger
Ruth Ann Hunsinger
Tech Gabe comes out annually to tuneup our air conditioning unit. He is very professional and thorough. I love this company and we will use them...
Tech Gabe comes out annually to tuneup our air conditioning unit. He is very professional and thorough. I love this company and we will use them when it’s time to replace our unit!!!
Judy
Great service reps - polite, friendly, knowledgeable.
Great service reps - polite, friendly, knowledgeable.
