Approximately 3 weeks ago, I had a Heating/Air Conditioning tech come to my residence to conduct the annual inspection of my AC systems before the...
Approximately 3 weeks ago, I had a Heating/Air Conditioning tech come to my residence to conduct the annual inspection of my AC systems before the summer heat arrived. He was from a supposed well regarded Phoenix company with good reviews. It went down hill after that.
When completed, the tech reported that he would replace 4 of my electric motor run capacitors to the tune of $655.00. He also said that the R-22 refrigerant in my 5 ton main floor AC unit was low on refrigerant and that the unit was 'not cooling'. And finally, he stated that both of the ceiling mounted air filters were dirty.
Here's the rub.
Replacing a capacitor, though you should know what your doing to prevent being shocked, is not rocket science. Though I didn't really believe my capacitors were failing, I'm one who believes in preventative maintenance. So I replaced them myself with high quality Made in America capacitors for $130.00. It takes about 5 minutes each to replace them. Not $655.00.
The tech didn't know that two days before he arrived, I had replaced both my air filters with brand new clean ones. They weren't dirty though it would help if he opened the air handler door to check them in the first place.
Finally, the R-22 refrigerant.
R-22 is being phased out by the EPA for supposed damage to our atmosphere. This tech said that he would replace both of my AC units to the tune of just under $13,000.00 and that if I ordered them "today", he would not charge me to top of my supposedly low R-22. I said the one 5 ton unit was only 4 years old. I said no.
I then contracted with another Phoenix HVAC company, "Clark Heating and Cooling".
Dave, the owner, was professional, customer service orientated and above all, runs an "honest" company. He has to be, his name is on the side of his service trucks.
The tech who arrived from Clark HVAC, Eric , was on time and a knowledgeable and courteous HVAC tech. I told him that I was having doubts believing the R-22 refrigerant in the big 5 ton unit was low and as the previous tech stated "the one AC isnt' cooling". Which is a strange assumption since it was COLD in this home when he arrived. 2 + 2 isn't 5.
The Clark Heating and Cooling tech quickly inspected the 5 ton AC in both the air handler unit in the attic and the condenser and reported that this AC unit was working "perfectly" and was not low on R-22 refrigerant nor was there anything else wrong with it. Running perfectly. I realize this is a wordy review, but when you find an HONEST contractor, you should award him with praise and your continued business and let people know about this small, professional and most of all, honest contractor. I HIGHLY recommend "Clark Heating and Cooling" and Dave Clark and his staff, Ivan and Eric for all of your HVAC needs.
MJ. Hunter
We have used Clark heating & cooling for over 6 years now and each time I am blown away by their level of professionalism and high quality work! We...
We have used Clark heating & cooling for over 6 years now and each time I am blown away by their level of professionalism and high quality work! We just moved into a new home and needed to have BOTH units replaced! The guys put in a FULL DAY of work (from 8am to 730pm)getting those units installed so we could have heat that night! They always arrive on time, get the work done right and in my mind are very affordable and fair on price.
Katie
Ivan was very professional and helpful. I am sure he is an asset for your company. Waiting to hear from you. Thank you. Susie Y .
Ivan was very professional and helpful. I am sure he is an asset for your company. Waiting to hear from you. Thank you. Susie Y .
Susie Yasui
We have been working with Clark Heating & Cooling for years. Each experience has been very good. This most recent job was no exception. They...
We have been working with Clark Heating & Cooling for years. Each experience has been very good. This most recent job was no exception. They helped us come up with a way to reduce an very old 10 ton unit down to a 5 ton unit because the space is being used differently and Dave with his team was able to rework the ducting to get the air in the right places.
