Ivan was very professional and helpful. I am sure he is an asset for your company. Waiting to hear from you. Thank you. Susie Y .
Ivan was very professional and helpful. I am sure he is an asset for your company. Waiting to hear from you. Thank you. Susie Y .
Susie Yasui
About a year after buying my house in Phoenix, we noticed water dripping from through the thermostat during a storm. (Yes, the thermostat!)
After...
About a year after buying my house in Phoenix, we noticed water dripping from through the thermostat during a storm. (Yes, the thermostat!)
After determining where I thought the leak was, I ended up calling Dave. His guy Ivan came over to patch up the condensation drain pipe (I explained I was confident this was where the water was entering the house).
After spending a solid amount of time "going to town" patching up any possible leak on the roof, Ivan was ready to leave and had me sign the invoice. I asked if he had any concern about mold, since there had been a handful of heavy storms before we called Dave. By his own suggestion, he went up into the attic to inspect it. While we were up there, Ivan noticed daylight coming in through the seal of the AC unit to the roof. The unit wasn't sealed correctly or possibly had shifted since being installed. Ivan pointed out that was the actual source of the leak. (And wasn't easy to detect from on top of the roof.) He went back on the roof and reinforced the seal.
I was very satisfied because Ivan wasn't at all in a hurry to get the job done and get out of there. His top priority was clearly doing the job right, and it's because he had that thorough mindset that we were able to identify the source of the leak. We've had storms since then with no further issues.
Paul Statezny
Tech Gabe comes out annually to tuneup our air conditioning unit. He is very professional and thorough. I love this company and we will use them...
Tech Gabe comes out annually to tuneup our air conditioning unit. He is very professional and thorough. I love this company and we will use them when it’s time to replace our unit!!!
Judy
Eric did his job efficiently & professionally to get our a/c system up & running quickly. Thanks for your great service and follow-up.
Eric did his job efficiently & professionally to get our a/c system up & running quickly. Thanks for your great service and follow-up.
