About a year after buying my house in Phoenix, we noticed water dripping from through the thermostat during a storm. (Yes, the thermostat!)
After...
About a year after buying my house in Phoenix, we noticed water dripping from through the thermostat during a storm. (Yes, the thermostat!)
After determining where I thought the leak was, I ended up calling Dave. His guy Ivan came over to patch up the condensation drain pipe (I explained I was confident this was where the water was entering the house).
After spending a solid amount of time "going to town" patching up any possible leak on the roof, Ivan was ready to leave and had me sign the invoice. I asked if he had any concern about mold, since there had been a handful of heavy storms before we called Dave. By his own suggestion, he went up into the attic to inspect it. While we were up there, Ivan noticed daylight coming in through the seal of the AC unit to the roof. The unit wasn't sealed correctly or possibly had shifted since being installed. Ivan pointed out that was the actual source of the leak. (And wasn't easy to detect from on top of the roof.) He went back on the roof and reinforced the seal.
I was very satisfied because Ivan wasn't at all in a hurry to get the job done and get out of there. His top priority was clearly doing the job right, and it's because he had that thorough mindset that we were able to identify the source of the leak. We've had storms since then with no further issues.
Paul Statezny
I called RKS at 7am when they opened. No answer, I left a message. I caled Clark at about 8:30am..they said they would come out around...
I called RKS at 7am when they opened. No answer, I left a message. I caled Clark at about 8:30am..they said they would come out around 12:00.
RKS finally called when the Clark service men were leaving at about 1:00.
Clark turned out to be great. Very honest. Will use again.
Louis C.
Two employees came and checked the air conditioner/heat. One mostly upstairs and one inside the condo. Could not ask for better, knowing what they...
Two employees came and checked the air conditioner/heat. One mostly upstairs and one inside the condo. Could not ask for better, knowing what they were doing guys. When it was installed last year the guys that were here were just as special. They are a 10. The gal that answers the phone is sweet and is a # 10. The owner must be very proud of his employees.
Shirley Piepenburg
Very quick to respond and reasonable pricing. I would highly recommend!
Very quick to respond and reasonable pricing. I would highly recommend!
