About a year after buying my house in Phoenix, we noticed water dripping from through the thermostat during a storm. (Yes, the thermostat!)
After...
About a year after buying my house in Phoenix, we noticed water dripping from through the thermostat during a storm. (Yes, the thermostat!)
After determining where I thought the leak was, I ended up calling Dave. His guy Ivan came over to patch up the condensation drain pipe (I explained I was confident this was where the water was entering the house).
After spending a solid amount of time "going to town" patching up any possible leak on the roof, Ivan was ready to leave and had me sign the invoice. I asked if he had any concern about mold, since there had been a handful of heavy storms before we called Dave. By his own suggestion, he went up into the attic to inspect it. While we were up there, Ivan noticed daylight coming in through the seal of the AC unit to the roof. The unit wasn't sealed correctly or possibly had shifted since being installed. Ivan pointed out that was the actual source of the leak. (And wasn't easy to detect from on top of the roof.) He went back on the roof and reinforced the seal.
I was very satisfied because Ivan wasn't at all in a hurry to get the job done and get out of there. His top priority was clearly doing the job right, and it's because he had that thorough mindset that we were able to identify the source of the leak. We've had storms since then with no further issues.
Paul Statezny
Ivan of Clark Heating and Cooling was superb! He diagnosed the problem and fixed it as quickly as he could, delayed only by bad weather.
Ivan was...
Ivan of Clark Heating and Cooling was superb! He diagnosed the problem and fixed it as quickly as he could, delayed only by bad weather.
Ivan was able to complete the repair at 1/3 the cost of our first HVAC company that was recommended by our home warranty people, and that's a different story...
Claude A.
My grandma lives on the first floor in a condo. Since she has moved in her air conditioning leaked so bad she would have to put towels down in the...
My grandma lives on the first floor in a condo. Since she has moved in her air conditioning leaked so bad she would have to put towels down in the hallway. She had different companies come out to look and they all said they "fixed" the problem, but then it would start leaking again. I suggested she call Clark heating and cooling because we have used them before and have been really happy with their service. So, she did. Dave and one of his guys came out and spent nearly all day diagnosing and actually fixing the real problem in the tiny crawl space between the 1st and 2nd floor. The price was reasonable, she has not had a problem since (in fact it works better than it was brand new) and she was most impressed with the service. Both her and I would recommend them and use them for any issue in the future!
Lacie O'Brien
Holy Cow! I full well expected any company that came out for a tune up was just going to tell me to give up on my unit and give them 10k for a...
Holy Cow! I full well expected any company that came out for a tune up was just going to tell me to give up on my unit and give them 10k for a new one....and then you send me Sam! Let's be real, all true heros are named Sam. Uncle Sam, Sam Adams, Sam from LOTR who is the only reason the ring got destroyed...and YOUR Sam. Kind, respectful, friendly, and a pro! Im beyond thrilled. He came and was thoroughly going over everything while putting up w my questions and not giving up on my old gal AC while she is kicking. Thank you guys for showing me AC companies in the valley can in affect be honest.
I appreciate you and all you did and can't wait to call you out for all AC needs,
Thanks for being the real hero Sam,
Liberty Bratt
