Approximately 3 weeks ago, I had a Heating/Air Conditioning tech come to my residence to conduct the annual inspection of my AC systems before the...
Approximately 3 weeks ago, I had a Heating/Air Conditioning tech come to my residence to conduct the annual inspection of my AC systems before the summer heat arrived. He was from a supposed well regarded Phoenix company with good reviews. It went down hill after that.
When completed, the tech reported that he would replace 4 of my electric motor run capacitors to the tune of $655.00. He also said that the R-22 refrigerant in my 5 ton main floor AC unit was low on refrigerant and that the unit was 'not cooling'. And finally, he stated that both of the ceiling mounted air filters were dirty.
Here's the rub.
Replacing a capacitor, though you should know what your doing to prevent being shocked, is not rocket science. Though I didn't really believe my capacitors were failing, I'm one who believes in preventative maintenance. So I replaced them myself with high quality Made in America capacitors for $130.00. It takes about 5 minutes each to replace them. Not $655.00.
The tech didn't know that two days before he arrived, I had replaced both my air filters with brand new clean ones. They weren't dirty though it would help if he opened the air handler door to check them in the first place.
Finally, the R-22 refrigerant.
R-22 is being phased out by the EPA for supposed damage to our atmosphere. This tech said that he would replace both of my AC units to the tune of just under $13,000.00 and that if I ordered them "today", he would not charge me to top of my supposedly low R-22. I said the one 5 ton unit was only 4 years old. I said no.
I then contracted with another Phoenix HVAC company, "Clark Heating and Cooling".
Dave, the owner, was professional, customer service orientated and above all, runs an "honest" company. He has to be, his name is on the side of his service trucks.
The tech who arrived from Clark HVAC, Eric , was on time and a knowledgeable and courteous HVAC tech. I told him that I was having doubts believing the R-22 refrigerant in the big 5 ton unit was low and as the previous tech stated "the one AC isnt' cooling". Which is a strange assumption since it was COLD in this home when he arrived. 2 + 2 isn't 5.
The Clark Heating and Cooling tech quickly inspected the 5 ton AC in both the air handler unit in the attic and the condenser and reported that this AC unit was working "perfectly" and was not low on R-22 refrigerant nor was there anything else wrong with it. Running perfectly. I realize this is a wordy review, but when you find an HONEST contractor, you should award him with praise and your continued business and let people know about this small, professional and most of all, honest contractor. I HIGHLY recommend "Clark Heating and Cooling" and Dave Clark and his staff, Ivan and Eric for all of your HVAC needs.
MJ. Hunter
Great Company. I have them service my systems and they have added items to make my systems work better. Highly recommend them
Great Company. I have them service my systems and they have added items to make my systems work better. Highly recommend them
Brian Gallegos
Wonderful, wonderful service. We have been working with Clark for a couple of years now. On their recommendation, we had a completely new system and...
Wonderful, wonderful service. We have been working with Clark for a couple of years now. On their recommendation, we had a completely new system and duct work installed and it fixed the airflow issues that were preventing our old system from cooling the house. The house has now been transformed even on the hottest of hot days here in Phoenix. Last Friday Ivan came out to do our regular check up/maintenance for this summer. As always friendly, courteous and explains everything. Thank you to everyone from Clark. I cannot imagine working with any other HVAC company now.
Bill Capatch
Their technicians were very professional and did a great job from start to finish. David installed an awesome York 5-ton unit and added an...
Their technicians were very professional and did a great job from start to finish. David installed an awesome York 5-ton unit and added an additional return duct to our house, and the air is flowing better than it ever has in this house before! They are very polite and easy to work with and are by far the best HVAC vendor in the Valley, and only ones I will ever use!
