Clark Heat and Cool is a Phoenix, Arizona based HVAC specialty service company and this blog is to help keep their client, and prospective clients, up to date with changes in the HVAC industry.
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CHC replaced my home AC system on 21Jun2024 (117F and muggy!). My old system was a high performing 19 yr old American Standard product where the...
CHC replaced my home AC system on 21Jun2024 (117F and muggy!). My old system was a high performing 19 yr old American Standard product where the compressor died of old age. My new system is same as my old system except a York product. It is a 5 ton split system with gas furnace / air blower / controller and evaporator heat exchanger, located in a central closet inside the house, and condenser heat exchanger / 3 phase compressor, located in a cabinet on the ground outside. It took two technicians Gabe, and Robert, 8 hrs to remove the previous equipment, install the new equipment, adjust controls/fluids and clean the jobsite. Everything but the house mounted control wires and refrigerant lines was replaced. The new system seems reliable and performs very well. The workspace in the central closet was very challenging requiring CHC to carefully plan and execute the disassembly/removal of the old equipment and assembly/installation of the new equipment. I was very pleased they completed all the work in one day at a price under $10k. There were no unexpected costs or changes and CHC disposed of all the old equipement and related trash. Robert and Gabe were very professional and surprisingly robust in the horrible heat. Job well done!
Chris Bock
I purchased four new AC's from Clark Heat and Cooling for four of my Townhomes recently. I had a disagreement with Michelle on the phone and since...
I purchased four new AC's from Clark Heat and Cooling for four of my Townhomes recently. I had a disagreement with Michelle on the phone and since my phone number and my husbands number have been blocked. I requested Michelle send me the Warranties for my four AC's She told me I could get them myself from the Manufacturer, I told her I purchased and paid Clark ,I did not purchase from the Manufacturer.
PLEASE SEND ME MY WARRANTIES.
Ann Crain
About a year after buying my house in Phoenix, we noticed water dripping from through the thermostat during a storm. (Yes, the thermostat!)
After...
About a year after buying my house in Phoenix, we noticed water dripping from through the thermostat during a storm. (Yes, the thermostat!)
After determining where I thought the leak was, I ended up calling Dave. His guy Ivan came over to patch up the condensation drain pipe (I explained I was confident this was where the water was entering the house).
After spending a solid amount of time "going to town" patching up any possible leak on the roof, Ivan was ready to leave and had me sign the invoice. I asked if he had any concern about mold, since there had been a handful of heavy storms before we called Dave. By his own suggestion, he went up into the attic to inspect it. While we were up there, Ivan noticed daylight coming in through the seal of the AC unit to the roof. The unit wasn't sealed correctly or possibly had shifted since being installed. Ivan pointed out that was the actual source of the leak. (And wasn't easy to detect from on top of the roof.) He went back on the roof and reinforced the seal.
I was very satisfied because Ivan wasn't at all in a hurry to get the job done and get out of there. His top priority was clearly doing the job right, and it's because he had that thorough mindset that we were able to identify the source of the leak. We've had storms since then with no further issues.
Paul Statezny
They are prompt, polite, and very knowledgeable! I would highly recommend them.
They are prompt, polite, and very knowledgeable! I would highly recommend them.
