Clark Heat and Cool is a Phoenix, Arizona based HVAC specialty service company and this blog is to help keep their client, and prospective clients, up to date with changes in the HVAC industry.
Approximately 3 weeks ago, I had a Heating/Air Conditioning tech come to my residence to conduct the annual inspection of my AC systems before the...
Approximately 3 weeks ago, I had a Heating/Air Conditioning tech come to my residence to conduct the annual inspection of my AC systems before the summer heat arrived. He was from a supposed well regarded Phoenix company with good reviews. It went down hill after that.
When completed, the tech reported that he would replace 4 of my electric motor run capacitors to the tune of $655.00. He also said that the R-22 refrigerant in my 5 ton main floor AC unit was low on refrigerant and that the unit was 'not cooling'. And finally, he stated that both of the ceiling mounted air filters were dirty.
Here's the rub.
Replacing a capacitor, though you should know what your doing to prevent being shocked, is not rocket science. Though I didn't really believe my capacitors were failing, I'm one who believes in preventative maintenance. So I replaced them myself with high quality Made in America capacitors for $130.00. It takes about 5 minutes each to replace them. Not $655.00.
The tech didn't know that two days before he arrived, I had replaced both my air filters with brand new clean ones. They weren't dirty though it would help if he opened the air handler door to check them in the first place.
Finally, the R-22 refrigerant.
R-22 is being phased out by the EPA for supposed damage to our atmosphere. This tech said that he would replace both of my AC units to the tune of just under $13,000.00 and that if I ordered them "today", he would not charge me to top of my supposedly low R-22. I said the one 5 ton unit was only 4 years old. I said no.
I then contracted with another Phoenix HVAC company, "Clark Heating and Cooling".
Dave, the owner, was professional, customer service orientated and above all, runs an "honest" company. He has to be, his name is on the side of his service trucks.
The tech who arrived from Clark HVAC, Eric , was on time and a knowledgeable and courteous HVAC tech. I told him that I was having doubts believing the R-22 refrigerant in the big 5 ton unit was low and as the previous tech stated "the one AC isnt' cooling". Which is a strange assumption since it was COLD in this home when he arrived. 2 + 2 isn't 5.
The Clark Heating and Cooling tech quickly inspected the 5 ton AC in both the air handler unit in the attic and the condenser and reported that this AC unit was working "perfectly" and was not low on R-22 refrigerant nor was there anything else wrong with it. Running perfectly. I realize this is a wordy review, but when you find an HONEST contractor, you should award him with praise and your continued business and let people know about this small, professional and most of all, honest contractor. I HIGHLY recommend "Clark Heating and Cooling" and Dave Clark and his staff, Ivan and Eric for all of your HVAC needs.
MJ. Hunter
My ac stopped blowing air into the house last night but I could hear the unit running on the roof.Searched on yelp for good services, saw Clark...
My ac stopped blowing air into the house last night but I could hear the unit running on the roof.Searched on yelp for good services, saw Clark within .6 miles from me and 5 star service.Called him and he was at my house within 15 minutes! Very friendly and went right to work, came back down after 20 minutes or so; explained my control board is fried would be $400 repair to fix cooling/heating. I was concerned with the unexpected bill, so he said he could bypass it to allow the cooling to work but the heating won't work, so I'll need to get it fixed before winter.He bypassed it, wrote me a receipt and gave me his business card and magnet to replace the board when I can afford it. I payed $85 to fix my ac today, a regular service check is $55 but if he does any repair that's free, and you just get charged for the repair. I live alone and have no clue about ac units, so he answered all my questions and explained to me the problem and how a unit should work. Was very patient and understanding.Will be using him for all my service needs from now on! Thank you!
nicole r.
We are thrilled with our new A/C Unit Dave, Ivan, Gabe & Johnny installed last week. Our office has never felt better & we are looking forward to...
We are thrilled with our new A/C Unit Dave, Ivan, Gabe & Johnny installed last week. Our office has never felt better & we are looking forward to having a "COLD" summer. Such a great professional team & we would highly recommend using them for all your HVAC needs. 5 Stars!!!!!
The Tech 1 Auto Team ~ ; )
Fantastic, efficient and trustworthy service...ALWAYS!
Fantastic, efficient and trustworthy service...ALWAYS!
