Clark Heat and Cool is a Phoenix, Arizona based HVAC specialty service company and this blog is to help keep their client, and prospective clients, up to date with changes in the HVAC industry.
Since our company's motto is "AC With the Spirit of Aloha," one way we demonstrate this is through showing Aloha* to our world and being careful with resources. We understand that every dollar counts, and we offer solutions to maintain older HVAC units, rather than just recommending an upgrade or replacement.We provide our expert opinion on what ma...
Today we bring you Routine Maintenance Part II! We want to talk about the importance of keeping your air conditioning unit in the best working condition. As previously mentioned, this is achieved through routine maintenance. Look closely at the picture above. Can you see what happened here? A wire is completely burned through! It's HOT Out There! Because it's hot here in...
There are many types of thermostats to choose from! How can you know which one is right for you? Here are a few of our favorite options, covering every price range and style preference. We like the digital thermostats for a more modern look, and Honeywell is our preferred brand. They have proven to be both cost-effective and very reliable....
What kind of air filter should I buy? Great question, because there are a lot of different types of filters out there. The right one for your A/C unit will depend on a few different things: 1. Budget (be careful here, low budget air filters may cost you in the long run) 2. Environment, type of A/C unit 3. Filter...
I was referred by two different friends to Clark heating and cooling. Our Ac went out and could not be fixed. I called and spoke to Michelle, she...
I was referred by two different friends to Clark heating and cooling. Our Ac went out and could not be fixed. I called and spoke to Michelle, she was amazing! She had someone come out quickly to our home. This was by far the most superior Customer Service I have ever experienced. They were able install a new AC unit within a couple of days. This company went above and beyond, the install went smoothly and the guys were very friendly and informative! I am so thankful for how quickly we were able to have air again!
I will always use Clark heating and cooling from here on out and I would highly recommend them to all my friends and family.
JIll E Peckham
This company installed a Samsung mini-split in one day, and took a previously hot area of our house and made it the coldest area of the house! From...
This company installed a Samsung mini-split in one day, and took a previously hot area of our house and made it the coldest area of the house! From their initial service visit, to final installation, the team’s professionalism, communication, and friendliness made them a pleasure to work with. We’re actually looking forward to calling on them when our older unit needs to be replaced!
Cory A
Approximately 3 weeks ago, I had a Heating/Air Conditioning tech come to my residence to conduct the annual inspection of my AC systems before the...
Approximately 3 weeks ago, I had a Heating/Air Conditioning tech come to my residence to conduct the annual inspection of my AC systems before the summer heat arrived. He was from a supposed well regarded Phoenix company with good reviews. It went down hill after that.
When completed, the tech reported that he would replace 4 of my electric motor run capacitors to the tune of $655.00. He also said that the R-22 refrigerant in my 5 ton main floor AC unit was low on refrigerant and that the unit was 'not cooling'. And finally, he stated that both of the ceiling mounted air filters were dirty.
Here's the rub.
Replacing a capacitor, though you should know what your doing to prevent being shocked, is not rocket science. Though I didn't really believe my capacitors were failing, I'm one who believes in preventative maintenance. So I replaced them myself with high quality Made in America capacitors for $130.00. It takes about 5 minutes each to replace them. Not $655.00.
The tech didn't know that two days before he arrived, I had replaced both my air filters with brand new clean ones. They weren't dirty though it would help if he opened the air handler door to check them in the first place.
Finally, the R-22 refrigerant.
R-22 is being phased out by the EPA for supposed damage to our atmosphere. This tech said that he would replace both of my AC units to the tune of just under $13,000.00 and that if I ordered them "today", he would not charge me to top of my supposedly low R-22. I said the one 5 ton unit was only 4 years old. I said no.
I then contracted with another Phoenix HVAC company, "Clark Heating and Cooling".
Dave, the owner, was professional, customer service orientated and above all, runs an "honest" company. He has to be, his name is on the side of his service trucks.
The tech who arrived from Clark HVAC, Eric , was on time and a knowledgeable and courteous HVAC tech. I told him that I was having doubts believing the R-22 refrigerant in the big 5 ton unit was low and as the previous tech stated "the one AC isnt' cooling". Which is a strange assumption since it was COLD in this home when he arrived. 2 + 2 isn't 5.
The Clark Heating and Cooling tech quickly inspected the 5 ton AC in both the air handler unit in the attic and the condenser and reported that this AC unit was working "perfectly" and was not low on R-22 refrigerant nor was there anything else wrong with it. Running perfectly. I realize this is a wordy review, but when you find an HONEST contractor, you should award him with praise and your continued business and let people know about this small, professional and most of all, honest contractor. I HIGHLY recommend "Clark Heating and Cooling" and Dave Clark and his staff, Ivan and Eric for all of your HVAC needs.
MJ. Hunter
A wonderful company! My AC went out the day after our 118 degree day. On that Saturday it was 114 degrees. I looked online for companies with good...
A wonderful company! My AC went out the day after our 118 degree day. On that Saturday it was 114 degrees. I looked online for companies with good ratings. Left messages, but no return calls as of Sunday morning. Back online & found Clark. I called and got to speak with a real person! Explained the situation & was told that their serviceman would be here between 10-12 noon. The call was placed at 1011 am and Gabe was here by 1100 am. He quickly fixed the problem. Got it up and running. Was told that there was a worn part that could go again soon, but did not pressure me into replacing it. "It's working now." I said, to go on & replace it, cause I did not want to go again without AC in this heat. He was done in a flash. As for the price.... that was great too. $390 for it all. Saw on other sites about inflating costs and poor service. NOT with this company. I would definitely recommend them to everyone who is looking for an honest company with GREAT service.
R.A.Hunsinger