Clark Heat and Cool is a Phoenix, Arizona based HVAC specialty service company and this blog is to help keep their client, and prospective clients, up to date with changes in the HVAC industry.
Happy Fall! Even though the almanac says the seasons have changed, it doesn't always feel that way in Phoenix! When the midday temperatures still reach over ninety degrees, but the mornings and evenings are cooler, how does this impact your air conditioner? When is a good time to start preparing your heater for winter? FAQ's About Your Heater Here are some...
A wonderful company! My AC went out the day after our 118 degree day. On that Saturday it was 114 degrees. I looked online for companies with good...
A wonderful company! My AC went out the day after our 118 degree day. On that Saturday it was 114 degrees. I looked online for companies with good ratings. Left messages, but no return calls as of Sunday morning. Back online & found Clark. I called and got to speak with a real person! Explained the situation & was told that their serviceman would be here between 10-12 noon. The call was placed at 1011 am and Gabe was here by 1100 am. He quickly fixed the problem. Got it up and running. Was told that there was a worn part that could go again soon, but did not pressure me into replacing it. "It's working now." I said, to go on & replace it, cause I did not want to go again without AC in this heat. He was done in a flash. As for the price.... that was great too. $390 for it all. Saw on other sites about inflating costs and poor service. NOT with this company. I would definitely recommend them to everyone who is looking for an honest company with GREAT service.
R.A.Hunsinger
Ruth Ann Hunsinger
Approximately 3 weeks ago, I had a Heating/Air Conditioning tech come to my residence to conduct the annual inspection of my AC systems before the...
Approximately 3 weeks ago, I had a Heating/Air Conditioning tech come to my residence to conduct the annual inspection of my AC systems before the summer heat arrived. He was from a supposed well regarded Phoenix company with good reviews. It went down hill after that.
When completed, the tech reported that he would replace 4 of my electric motor run capacitors to the tune of $655.00. He also said that the R-22 refrigerant in my 5 ton main floor AC unit was low on refrigerant and that the unit was 'not cooling'. And finally, he stated that both of the ceiling mounted air filters were dirty.
Here's the rub.
Replacing a capacitor, though you should know what your doing to prevent being shocked, is not rocket science. Though I didn't really believe my capacitors were failing, I'm one who believes in preventative maintenance. So I replaced them myself with high quality Made in America capacitors for $130.00. It takes about 5 minutes each to replace them. Not $655.00.
The tech didn't know that two days before he arrived, I had replaced both my air filters with brand new clean ones. They weren't dirty though it would help if he opened the air handler door to check them in the first place.
Finally, the R-22 refrigerant.
R-22 is being phased out by the EPA for supposed damage to our atmosphere. This tech said that he would replace both of my AC units to the tune of just under $13,000.00 and that if I ordered them "today", he would not charge me to top of my supposedly low R-22. I said the one 5 ton unit was only 4 years old. I said no.
I then contracted with another Phoenix HVAC company, "Clark Heating and Cooling".
Dave, the owner, was professional, customer service orientated and above all, runs an "honest" company. He has to be, his name is on the side of his service trucks.
The tech who arrived from Clark HVAC, Eric , was on time and a knowledgeable and courteous HVAC tech. I told him that I was having doubts believing the R-22 refrigerant in the big 5 ton unit was low and as the previous tech stated "the one AC isnt' cooling". Which is a strange assumption since it was COLD in this home when he arrived. 2 + 2 isn't 5.
The Clark Heating and Cooling tech quickly inspected the 5 ton AC in both the air handler unit in the attic and the condenser and reported that this AC unit was working "perfectly" and was not low on R-22 refrigerant nor was there anything else wrong with it. Running perfectly. I realize this is a wordy review, but when you find an HONEST contractor, you should award him with praise and your continued business and let people know about this small, professional and most of all, honest contractor. I HIGHLY recommend "Clark Heating and Cooling" and Dave Clark and his staff, Ivan and Eric for all of your HVAC needs.
MJ. Hunter
We recently replaced the AC unit at my Parents’ house. We had a great experience working with Clark Heating & Cooling. The installation exceeded my...
We recently replaced the AC unit at my Parents’ house. We had a great experience working with Clark Heating & Cooling. The installation exceeded my expectation. The process from quoting to installation was painless. They communicated with me every step of the way. You can’t find a better company to work with. Thanks for the great experience!
Dan L
I was in need of an AC last summer (2023). I am a veteran, so I went to Semper Fi to get a a quote. All their ads made them look so great. I was...
I was in need of an AC last summer (2023). I am a veteran, so I went to Semper Fi to get a a quote. All their ads made them look so great. I was greatly disappointed by the way they treated me and their quote. After giving me "Veteran Discounts" and promises that they only sell American Air and Heating, they tried to sell me a German brand that was priced at over $20,000. The two lower end units were American made and lower. BUT even after over $3,000 discounts they were still at $13,500 and $15,500. I was given the phone number to David Clark from my brother. I called and he came out personally. He gave me a quote for an AC and a little bit of duct work. His total quote was over $3k lower than their lowest quote. A week later I had a York (American Made) AC on my roof. It has been running nice and cool. No problems. This company has given me the check-ups to make sure it runs great. I highly recommend them. In fact, today a co-worker contacted me and asked for a referral. I gave her their number.
